Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Business name
• Website or social media links
• Service needs or project details
• Messages, comments, or inquiries you send to us
• Information submitted through contact forms, Facebook lead forms, or other intake forms
• Billing or payment-related information when purchasing services

We may also collect limited technical information through our website and third-party tools, including Google Analytics, such as browser type, device information, pages visited, referral source, general location data, and website usage activity.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and messages
• Provide consulting services
• Prepare recommendations, proposals, or service plans
• Improve your online presence, lead generation strategy, credibility, and customer follow-up systems
• Communicate about services, updates, offers, or promotions
• Process payments or service requests
• Improve our website, marketing, and client experience
• Maintain business records and comply with applicable legal obligations

3. Services Covered by This Policy

This Privacy Policy applies to information collected in connection with Liberty Smart Consulting Group LLC services, including but not limited to:

• Business consulting
• Marketing consulting
• Online presence setup and improvement
• Website or landing page support
• Lead generation strategy
• Google Business Profile support
• Social media profile optimization
• Review and reputation strategy
• Customer intake and follow-up systems
• Business automation consulting
• Content planning and messaging strategy
• Client conversion support

4. Facebook and Social Media Inquiries

If you contact us through Facebook, Instagram, LinkedIn, or another social media platform, we may receive the information you choose to provide through that platform, such as your name, profile information, message content, business details, or contact information.

Your use of social media platforms is also governed by the privacy policies and terms of those platforms. We are not responsible for how those platforms collect, use, or share your information.

5. Facebook Lead Forms and Promotional Offers

If you submit information through a Facebook lead form, website form, promotional offer, or new client inquiry form, we may use that information to contact you about the offer, discuss your business needs, recommend services, and follow up regarding potential service opportunities.

Submitting a form does not require you to purchase services.

6. Payment Information

If you purchase services from LSCG, payment may be processed through Stripe or another secure third-party payment processor. We do not store full credit card numbers or complete payment card details on our own systems.

Stripe may collect and process payment-related information according to its own privacy policy and security practices.

7. Google Analytics, Cookies, and Website Tracking

Our website may use Google Analytics, cookies, pixels, or similar technologies to understand website activity, improve user experience, measure marketing performance, and evaluate how visitors interact with our content.

These tools may collect information such as pages visited, time spent on the site, referral source, browser type, device type, general location data, and user activity on the website.

You can adjust your browser settings to block or limit cookies. You may also use available browser tools or privacy settings to limit certain tracking activity.

8. How We Share Information

We do not sell your personal information.

We may share limited information only when necessary to operate our business, provide services, or comply with legal obligations. This may include sharing information with:

• Website hosting providers
• Google Analytics
• Stripe or other payment processors
• Email or communication platforms
• Scheduling or form tools
• Facebook/Meta lead form tools
• Advertising or marketing platforms
• Contractors or service providers assisting with client work
• Legal, accounting, or compliance professionals when necessary

We only share information as reasonably needed for legitimate business purposes.

9. Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, or alteration. However, no website, online service, payment processor, form tool, or electronic storage method is completely secure. We cannot guarantee absolute security.

10. Data Retention

We keep personal information only as long as reasonably necessary for business purposes, including responding to inquiries, providing services, maintaining records, resolving disputes, processing payments, improving services, and complying with legal or accounting obligations.

11. Your Choices

You may contact us at greg@libertyscg.com to:

• Request access to the personal information we may have about you
• Ask us to correct or update your information
• Request that we delete your information, where legally permitted
• Opt out of promotional emails or marketing communications

You may also unsubscribe from marketing emails by using the unsubscribe option provided in the email, when available.

12. Third-Party Links

Our website, Facebook Page, lead forms, or social media pages may contain links to third-party websites, platforms, or tools. We are not responsible for the privacy practices, content, or security of third-party websites. You should review their privacy policies before providing information.

13. Children's Privacy

Our services are intended for business owners, professionals, and adults seeking consulting services. We do not knowingly collect personal information from children under the age of 13.

14. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on our website or made available through our business channels. The effective date at the top of this policy will reflect the latest version.